77casino Privacy Policy

77casino (website: https://77casino.run) is a trusted online betting platform in Bangladesh. We take our members' privacy very seriously. This Privacy Policy explains what information we collect when you use our platform, how that information is used, and how your data is kept secure.

By using the 77casino website or app, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

This policy should be read alongside our Terms & Conditions and should be read together. Both documents together form the legal agreement between you and 77casino.

77casino collects two types of information — what you provide directly, and what is gathered automatically:

Information You Provide Directly:

• Full Name & Date of Birth
• Mobile number & email address
• Mobile Pay/Nagad/Rocket number (for payments)
• National ID number (for identity verification)
• Residential Address

Automatically Collected Information:

• IP address & device type
• Browser Information & Operating System
• How long you viewed each page on the site
• Betting & Transaction History
• Login Timestamps & Device Location

77casino uses your information for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and send withdrawals.
• Customer Support: To help resolve any issues you may have.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Personalized Experience: To send you bonuses and offers tailored to your preferences.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To enhance and improve your platform experience.

The 77casino website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of Cookies We Use:

• Essential Cookies: For login sessions, security, and core site functionality. The site cannot operate properly without these.
• Functional Cookies: To remember your language preference, theme settings, and other personal preferences.
• Analytics Cookies: To understand which sections of the site are used most. This information is entirely anonymous.

You can disable cookies through your browser settings, though doing so may affect certain features of the site.

77casino may share your personal information with third parties in limited circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket only receive the information necessary to complete a transaction.
• IT Service Providers: For server hosting and technical support. They use your data strictly in accordance with our instructions.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention Agencies: To help prevent suspicious activity, limited information may be shared with other organizations in the industry.

77casino uses industry-leading technologies and practices to keep your data safe:

• SSL/TLS Encryption: All pages on the site use HTTPS connections to keep your information secure during transmission.
• Password Hashing: Your password is never stored in plain text. Only an encrypted hash is saved.
• Two-Factor Authentication: Mobile OTP verification is required when logging into your account.
• Server Security: Firewalls, intrusion detection systems, and regular security scans are in place.
• Staff Training: 77casino staff receive regular training on data protection.
• Access Control: Only authorized personnel can access your information, strictly within the limits required.

Keep in mind, though, that no method of transmission over the internet is 100% secure. That's why keeping your password safe and avoiding logins on unfamiliar devices is just as important.

77casino stores your information in accordance with the following policy:

• Active Account: All necessary data is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain data may be retained for up to 5 years for legal and regulatory compliance.
• Transaction Records: Financial transaction records are retained for a minimum of 7 years (in compliance with financial regulations).
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain active for up to 1 year.

As a 77casino member, you have the following rights regarding your personal information:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be limited.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, please reach out to our support team. We typically respond within 30 days.

77casino does not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

77casino may update this Privacy Policy from time to time. When changes are made:

• The updated version will be published on this page with a revised date.
• For significant changes, you will be notified via your registered mobile number or email.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@77casino.run
• Live Chat: Site chat icon (available 24/7)

Our data protection team provides support in Bengali and typically responds within 24 hours.